DIGITALSPEC Awarded ITIL Training/Certification for U.S. Department of Education, Federal Student Aid (FSA)

itil-logoFairfax, VA – DIGITALSPEC, LLC. announced today they have been selected to host the ITIL Foundation certification course for the U.S. Department of Education, Federal Student Aid (FSA) to provide a general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. ITIL’s “service lifecycle” consists of 26 processes and four functions and the training will provide on-site ITIL-approved instruction, associated materials, and an incorporated Certification test.

“ITIL offers many benefits to organizations, including supporting business outcomes, managing risks in line with business needs, showing value for money, and supporting continual improvement,” said Vishal Dadoo, President. ‘We are excited to partner with FSA to provide market-leading ITIL knowledge at very economical pricing and enjoy fast to market advantage.”

“DIGITALSPEC has its roots in the ITIL training market and we clearly see the value that ITIL Foundation Certification training will bring to IT professionals and their organizations.”, Dr. Charles Dadoo, CEO has demonstrated. “The ITIL syllabus has a sophisticated design and requires a strong instructional methodology to maximize the learning outcomes. We have designed a program that is highly interactive and helps practitioners understand what it takes to adopt and adapt to ITIL”.

This training is being provided to production and security staff responsible for overseeing support contractor’s operations and maintenance of FSA support systems. The DIGITALSPEC conducted training will provide individuals a common framework to discuss and review operations and management of FSA systems with support contractors.

Since 2015, DIGITALSPEC has provided support of FSA’s mission through the award of a $14M Prime contract provide Management Support Services for its Virtual Data Center (VDC). DSPEC supports FSA by handling its business processes through multiple data processing systems hosted at the VDC.

About ITIL
The ITIL (Information Technology Infrastructure Library) framework is designed to standardize the selection, planning, delivery and support of IT services to a business. The goal is to improve efficiency and achieve predictable service levels. The ITIL framework enables IT to be a business service partner, rather than just back-end support. ITIL guidelines and best practices align IT actions and expenses to business needs and change them as the business grows or shifts direction.

DIGITALSPEC, LLC. is a Small Business Administration (SBA) certified 8(a), ISO 9001:2015, 20000:2011, and 27001:2013 program founded in 2005 and headquartered in Fairfax, VA. We are a leading provider of Government Acquisition solutions and Program Management and Systems Integration consulting services, delivering true business value and return on investment to Federal clients in the metropolitan Washington, D.C area. DSPEC’s Managing Principals leverage more than 100 years of combined business and IT experience, deep domain expertise, and rich technical knowledge to ensure client satisfaction. We work collaboratively with clients to create solutions that ‘fit’ the client environment and use industry best practices.

DIGITALSPEC holds a performance rating of 95%+ with Dun and Bradstreet (D&B). It strives to hold 100% customer satisfaction. Our clients include Office of Personnel Management (OPM), Transportation Security Administration (TSA), U.S. Customs and Border Protection (CBP), U.S. Department of Homeland Security (DHS), Commodity Future Trading Commission (CFTC), Pension Benefit Guaranty Corporation (PBGC), Federal Aviation Administration (FAA), International Business Machines Corporation (IBM), CSRA, Inc., and The Carlyle Group.

Our headquarters are in Fairfax, Virginia, along with additional locations in Rosslyn, VA, Boyers, PA, Washington, DC, Fort Meade, MD, Crystal City, VA, Chicago, IL, and Vienna, VA. For more information, please contact us at

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